Job Summary

AM HR Ops - Call Center

Location

Gurugram, Haryana, India

Experience

3 to 6 years

Education

MBA (HR preferred) or equivalent Post Graduate Degree

Age &

- Gender

Age - 25 to 30 Years

Gender - Male/Female

Responsibilities

- End-to-End Lifecycle Management.

- Employee Engagement &
- Retention.

- Grievance Handling &

- Employee Relations.

- Performance Management System (PMS).

- Recent Hire Orientation &

- Handholding.

- Rewards &

- Recognition (R&R;).

- HRIS &

- Reporting.

- Background Verification (BGV).

Requirements

- 3 to 6 years of experience (Prior experience in BPO / Call Center / Customer Support HR Ops is highly preferred)

- Proficient in MS Excel (for tracking attendance, rosters, and attrition metrics) and HRIS systems.

Mandatory Skills

- Life Cycle Management

- Employee Engagement

- Retention

- Grievance Handling

- Performance Management

- HRIS Systems

- Background Verification

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 AM HR Ops - Call Center (Gurugram)
🏢 frankfinn
📍 Gurugram