- Ensure adherence to Company Policies and Procedures
- Receive invoices in AP workflow, perform necessary validations and execute transactions with timeliness
- Support day to day operations related to Banking activities
- Create and act on daily/ weekly/ monthly accounts payable reports
- Ensure company policies, processes and procedures are clearly defined, updated and documented
- Support escalated issues through resolution
- Provide excellent customer service to stakeholders
- Ensure that the assigned targets in accordance with the SLA and Internal standards are met
- Perform other duties as required to support accounting department
- Continuing to improve the payment process
- Knowledge and expertise in the insurance industry
- Good communication both written and verbal
- Good knowledge of collections strategy and client management experience during call
- Knowledge of multiple ERP systems will be an added advantage.
- Valuable decision-making skill.
- Committed to achieving specific objectives and takes ownership for accomplishing them.
- Effectively balances quality, customer service and productivity standards
- Ability to prioritize & multi-task
- Exhibits meticulous attention to detail
- Graduate in accounts. B. Com Hons is preferred
- Minimum 2 years to 4 years of experience in an international OTC and R2R process from Retail industry
- System understanding of IBM I (iSeries)], Worldpay, Blackline, Bottomline and HSBC Banking platform will be and added advantage