We are an ecommerce - furniture manufacturing company and looking for an organized, and detail-oriented individual to manage our day-to-day business operations. If you thrive in a fast-paced environment and enjoy handling everything from customer delight to daily numbers, we’d love to have you on board!

Key Responsibilities

- Order Management &
- Processing:

- Track, process, and fulfill incoming daily orders.

- Coordinate with logistics/courier partners to ensure timely dispatch and delivery.

- Handle order updates, exchanges, returns, and cancellations.

- Customer Support &

- Engagement:

- Respond to customer inquiries promptly via email, phone, and chat/WhatsApp.

- Resolve complaints or delivery issues with a helpful and professional tone.

- Maintain solid customer relationships to build brand trust and satisfaction.

- Daily Accounting &

- Record-Keeping:





- Maintain and update daily accounts, sales records, and petty cash logs.

- Reconcile payments, track outstanding invoices, and record daily expenses.

- Assist in basic weekly/monthly financial reporting.

Requirements &

- Qualifications

- Prior experience in e-commerce operations, order fulfillment, or customer service.

- Basic knowledge of accounting/bookkeeping principles (proficiency in Excel/Google Sheets or software like Tally/Zoho Books is a plus).

- Strong written and verbal communication skills.

- High attention to detail and problem-solving ability.

- Ability to multitask and work independently under minimal supervision.

Pay: ₹12,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Accounts Assistant & E-Commerce Operations (Basni)
🏢 Urban den
📍 Basni