Company Description Lazdana Hotels & Resorts is part of the Lazdana Group, a hotel brand and management company with over a decade of experience operating properties in highly competitive hospitality markets. The brand is especially popular among business travelers, offering spaces where business and leisure blend seamlessly. Lazdana challenges traditional concepts of luxury by redefining comfort and style to meet modern guest expectations.

Its hotels are known for their energetic atmosphere and distinctive design, creating memorable stays that stand out from conventional offerings. Team members join a dynamic environment focused on service excellence and continuous innovation in guest experience.

Role Description The Account Manager at Lazdana Hotels & Resorts is a full-time, on-site role based in Kasaragod. This role is responsible for managing key corporate and travel agency accounts, maintaining strong relationships, and serving as the primary point of contact for assigned clients. Daily activities include handling inquiries and bookings, preparing proposals and rate agreements, monitoring account performance, and coordinating with sales, reservations, and front office teams to ensure a seamless guest experience.

The Account

Manager will track revenue targets, analyze market trends, and identify opportunities to grow business within existing and new accounts.



The role also involves resolving client issues promptly and professionally, preparing regular reports, and supporting promotional activities and events that drive occupancy and loyalty.

Qualifications Strong client relationship management and customer service skills, with the ability to build trust and maintain long-term partnerships.

Competence in sales and account growth activities, including negotiation, upselling, and cross-selling within the hospitality sector.

Solid organizational and administrative skills, with attention to detail in handling contracts, documentation, and reporting.

Proficiency in basic office software and hotel management or CRM systems, with comfort handling data and account performance metrics.

Excellent communication skills in English (verbal and written); additional local or regional languages are an advantage.

Demonstrated ability to work collaboratively with operations, sales, and reservations teams in a fast-paced in office setting.

Previous experience in hotel sales, front office, or account management is highly desirable, particularly in business or corporate travel segments.

Bachelor’s degree in hospitality management, business administration, or a related field, or equivalent relevant experience.

Strong problem-solving skills, resilience under pressure, and a customer-centric mindset focused on service quality and guest satisfaction.

📌 Account Manager (Kasaragod)
🏢 Lazdana Hotels u0026 Resorts
📍 Kasaragod