*Experience:* 5+ Years (Minimum 5 years of experience as Nurse In Charge)
*Education:* GNM
*Skills Required*
- Strong leadership and team management skills
- Excellent communication and coordination abilities
- Knowledge of NABH standards and hospital protocols
- Experience in staff scheduling and manpower management
- Solid documentation and quality control skills
- Ability to handle emergencies and patient grievances
- Good training and performance evaluation skills
- Proactive approach with strong problem-solving abilities
*Roles & Responsibilities*
- Prepare duty rosters and allocate patients to nursing staff.
- Ensure discipline and maintain high team morale within the nursing department.
- Coordinate effectively with doctors, patients, families, management, and other departments.
- Ensure quality nursing care, proper documentation, and adherence to hospital SOPs.
- Conduct interviews, induction, and regular training sessions for nursing staff.
- Organize educational programs and training on new procedures and protocols.
- Monitor and evaluate the performance of nursing staff.
- Ensure compliance with NABH standards, hospital policies, and nursing documentation.
- Identify process gaps, implement corrective actions, and report deviations to management.
- Handle emergencies promptly and support the nursing team whenever required.
- Take regular hospital rounds to ensure smooth nursing operations.
- Resolve patient complaints and ensure patient satisfaction.
- Assist in nursing duties whenever required due to staff shortages or operational needs.
*Key Performance Indicators (KPIs)*
- Team morale and staff retention
- Effective shift planning and manpower availability
- Training completion as per SOP
- Nursing staff performance management
- Accuracy of patient documentation and compliance
- Patient satisfaction and complaint resolution