Job Description of Branch Head/Assistant Branch Manager/Branch Manager

Job Description

- Ensure timely opening and smooth functioning of the branch.
- Conduct daily morning meetings, discuss Corporate Office circulars, and submit the daily work plan to the Regional Manager.
- Allocate work and product-wise targets to staff and monitor their performance.
- Handle customer complaints and ensure high-quality customer service.
- Approve employee leave, ACRs, and other staff-related requests as per company policy.
- Ensure daily verification of gold loan packets and protected custody of branch valuables.
- Plan and execute marketing activities to increase business and customer footfall.
- Monitor NPA recovery, meet NPA and HNI customers regularly,



and promote company products.
- Ensure compliance with audit, KYC, statutory, and operational guidelines.
- Maintain branch records, registers, legal documents, and administrative files.
- Supervise branch security systems, IT infrastructure, and overall branch maintenance.
- Identify staff training needs, conduct quarterly physical verification of packets, and perform other responsibilities assigned by the Regional Manager or Corporate Office.

Those who are interested can share their CV on [email protected]

📌 Assistant Branch Manager (Gandhinagar)
🏢 Muthoot Finance
📍 Gandhinagar