Job Summary

To help the company achieve its sales targets and strategic sales objectives via outstanding channel development and management, and excellent customer service.

Functional Scope

- Sales Forecasting and Planning.
- Sales Execution.
- Business Development.
- Marketing.
- Customer Service.
- Human Resource Management.

- Ensure implementation of all relevant company SOPs.

- Work closely with customers and sales personnel to gather data and insights for sales plans.

- Develop and maintain detailed sales plans, including territory assignments and targets.

- Clearly communicate sales plans and targets to all relevant stakeholders.

- Assist in creating accurate sales forecasts and budgetary plans.

- Define territory wise beat plans and upload these to the companys SFA software.

- Develop and maintain territory wise primary sales network plans.

- Develop, communicate and execute comprehensive sales strategies and tactics to meet/exceed sales targets and achieve strategic sales objectives.

- Prepare periodic market visit plans for field sales personnel and promptly upload these plans to the companys SFA software.

- Closely monitor the field activity of sales personnel and ensure that it complies with company policies and propagates the company’s sales and marketing objectives.

- Implement strong receivables review and follow-up mechanisms to ensure that collections are made as per the company’s payment policies.

- Analyse sales performance against plans and targets, identify areas for improvement, share actionable insights and recommend adjustments to sales strategies.

- Analyse sales performance against schemes and evaluate their effectiveness.

- Monitor market trends and competitors' activities to identify potential opportunities and threats.

- Conduct monthly performance reviews with customers, exchange incisive feedback,



highlight pain points and outline improvement plans.

- Conduct market research to identify potential customers and industries for business expansion.

- Prepare and deliver effective sales presentations and proposals.

- Utilize the company’s CRM software to track and manage business opportunities.

- Organize and attend trade shows, exhibitions and conferences to represent the company and network with potential customers and industry professionals.

- Share feedback and insights on customer needs and market trends to help refine product offerings and shape the company’s current product development pipeline.

- Ensure that marketing collaterals are correctly displayed at the POS to create the desired brand awareness.

- Assist in the development of marketing collaterals such as catalogues, price lists, newsletters, policy letters and flyers following the company’s branding guidelines.

- Assist in the development of compelling marketing proposals and presentations for potential customers.

- Act as the main point of contact for customers and address inquiries and resolve issues promptly.

- Understand customer needs and recommend products to address their specific requirements.

- Coordinate with the sales administration team to ensure exceptional post sales service.

- Develop and implement customer engagement schemes and strategies.

- Cultivate and maintain strong relationships with existing and potential customers via outstanding customer service.

- Assist with the onboarding of new sales team members.

- Set KPI targets periodically.

- Conduct monthly performance review meetings for sales personnel.

- Provide timely performance feedback and improvement insights to subordinates and help them achieve their KPI targets.

- Ensure the implementation of HR and wider organizational policies and procedures in the sales department.

- Understand, live and propagate the core values of the company.

📌 Area Sales Manager (Mangalore)
🏢 FMI
📍 Mangalore