We are looking for a highly skilled and experienced Customer Support Executive to join our team in the international sector. The ideal candidate will have excellent communication skills and be able to provide top-notch support to our clients.
Roles and Responsibility
- Handle customer inquiries and resolve issues professionally and courteously.
- Provide timely and accurate information about products or services.
- Use problem-solving skills to address complex customer complaints.
- Collaborate with internal teams to enhance customer experience.
- Maintain high product knowledge to effectively support customers.
- Consistently meet or exceed performance targets and quality standards.
Job Requirements
- Proven experience in customer support or a related field.
- Excellent communication, interpersonal, and problem-solving skills.
- Ability to work in a quick-paced environment and handle multiple tasks simultaneously.
- Strong analytical and critical thinking skills.
- Proficiency in using CRM software or other support tools.
- Ability to adapt to changing situations and priorities.
📌 Customer Support Executive (Kolkata)
🏢 TP
📍 Kolkata