- Develop and implement effective quality control processes to ensure high standards of service delivery.
- Lead and manage a team of quality professionals to achieve business objectives.
- Collaborate with cross-functional teams to identify and resolve quality issues.
- Analyze data and metrics to measure performance and identify areas for improvement.
- Implement corrective actions to address quality concerns and enhance overall customer satisfaction.
- Ensure compliance with industry regulations and company policies.
Job Requirements
- Proven experience in quality management, preferably in a similar role.
- Solid knowledge of quality control processes and procedures.
- Excellent leadership and communication skills.
- Ability to analyze data and make informed decisions.
- Strong problem-solving and conflict resolution skills.
- Experience working in an international environment is preferred.
📌 Quality Manager - International (Kolkata)
🏢 TP
📍 Kolkata
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