Roles and Responsibility

- Handle customer inquiries and resolve issues professionally.
- Provide exceptional customer service and ensure satisfaction.
- Work effectively in a team to achieve common goals.
- Maintain accurate records and reports of interactions.
- Stay updated with product knowledge and industry trends.
- Participate in training programs to enhance skills and performance.

Job Requirements

- Excellent communication and interpersonal skills.
- Ability to work in a agile and changing environment.
- Strong problem-solving and analytical skills.
- Proficient in using computer applications and software.
- Ability to adapt to new processes and procedures.
- Strong attention to detail and organizational skills.
- Undergraduate degree required.
- SVAR 30, 20 WPM 85% Accuracy is preferred.

Additional Info

If you have questions or need an accommodation for any disability during this application, please contact your local Teleperformance location for assistance.

📌 Technical Support Engineer (Kolkata)
🏢 TP
📍 Kolkata