We have openings for both Domestic and International Customer Service Processes.
Position: Customer Service Executive
Location: Kolkata
Industry: BPO / Customer Service
Department: Customer Support / Customer Service
Employment Type: Full-Time
Eligibility Criteria
- Undergraduates, Graduates, Freshers, and Experienced candidates can apply.
- Candidates must have excellent and fluent English communication skills, especially for the International Process.
- Positive attitude and willingness to learn.
- Freshers with positive communication skills are welcome to apply.
- Relevant customer service or BPO experience will be an added advantage.
Salary Details
Domestic Customer Service Process
- CTC: 17,000 per month
- In-Hand Salary: 12,000 per month
International Customer Service Process
- CTC: 27,000 per month
- In-Hand Salary: 25,000 per month
Key Responsibilities
- Handle customer queries and provide accurate and effective solutions.
- Communicate professionally with customers through the assigned process.
- Understand customer concerns and resolve issues within the required timelines.
- Maintain a high level of customer satisfaction.
- Provide clear and accurate information regarding products or services.
- Follow company policies, process guidelines, and quality standards.