- Handle customer inquiries via phone, email, or chat.

- Resolve customer complaints and issues professionally and courteously.

- Provide product information and solutions to customers.

- Collaborate with internal teams to resolve complex customer issues.

- Maintain accurate records of customer interactions and transactions.

- Identify opportunities to upsell and cross-sell products or services.

Job Requirements

- Excellent communication and interpersonal skills.

- Ability to work in a team environment and collaborate with colleagues.

- Strong problem-solving and analytical skills.

- Adaptability to changing situations and priorities.

- Proficiency in using computer systems and software applications.

- Ability to work in a dynamic and rapidly changing environment.

Perks and Benefits

- Fixed shift timing and weekly off.

- Salary paid on time.

- No bonds or training required.

- Prospect to work with a leading company in the industry.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 CUSTOMER Care EXECUTIVE (Kolkata)
🏢 RAIDMAX TECHNOLOGIES
📍 Kolkata