06 Aug
|
Dharitri Infraventure
|
Kolkata
06 Aug
Dharitri Infraventure
Kolkata
Roles and Responsibilities
- Manage client relationships to drive customer engagement, issue resolution, and retention.
- Develop and execute strategies for client success, ensuring high levels of satisfaction and loyalty.
- Collaborate with cross-functional teams to identify opportunities for growth and improvement in client relationships.
- Provide exceptional support to clients through multiple channels (phone, email, chat).
- Analyze data to measure performance metrics such as first call resolution rate, average handling time, etc.
📌 Senior Crm Manager (Kolkata)
🏢 Dharitri Infraventure
📍 Kolkata