Looking for a skilled Customer Support Executive to join our team at UDAAN Hotels & Resorts. The ideal candidate will have excellent communication skills and the ability to provide top-notch support to our guests.

Roles and Responsibility

- Handle customer inquiries and resolve issues professionally and courteously.

- Provide exceptional customer service through various channels, including phone, email, and social media.

- Respond to customer complaints and concerns in a timely and efficient manner.

- Collaborate with internal teams to resolve complex customer issues.

- Develop and maintain a thorough understanding of our products and services.

- Identify opportunities to upsell and cross-sell to increase revenue.

Job Requirements

- Excellent communication and interpersonal skills are essential.





- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

- Robust problem-solving and analytical skills are needed to resolve customer complaints.

- Experience in customer support or a related field is preferred.

- Ability to work collaboratively as part of a team.

- Strong attention to detail and organizational skills are required.

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Customer Support Executive (Kolkata)
🏢 UDAAN Hotels & Resorts
📍 Kolkata