Role & responsibilities

Lead Generation & Prospecting

- Contact potential customers via phone, email, and messaging platforms.
- Identify customer needs and qualify sales opportunities.
- Maintain and update lead information in the CRM system.
- Follow up on leads.

Product Promotion & Sales

- Explain software features, benefits, and pricing plans to prospects.
- Present solutions based on customer business requirements.
- Schedule product demonstrations with the sales or technical team.

Customer Relationship Management

- Build and maintain positive relationships with prospects and customers.
- Conduct follow-up calls to nurture leads.
- Collect customer feedback and share insights with the product team.

Reporting & Documentation

- Maintain accurate records of calls, conversations, and sales activities.
- Prepare daily,



weekly, and monthly sales reports.
- Track lead status and conversion metrics.

Required Qualifications

- Graduate in any discipline (preferred).
- 03 years of experience in telecalling, telesales, inside sales, or software sales, Digital marketing.
- Freshers with excellent communication skills may also apply.

Required Skills

- Excellent verbal communication skills in English and local languages.
- Basic understanding of software products, SaaS, or technology solutions.
- Familiarity with Microsoft Office/Google Workspace.
- Positive listening and problem-solving skills.
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📌 Business Development Associate - Kolkata WB
🏢 Connected Bytes Software Services
📍 Kolkata