- Monitor and implement the trustea Assurance System towards an effective certification programme maintaining the organisational goals.
- Designing and rolling out the trustea implementation programme template for field implementation
- Onboarding, training, and evaluation of the implementation system personnel to ensure roll out in in line with program principles and ethics.
- Provide regular status reports and verification and field implementation program performance analysis
- Ensuring effective and credible Monitoring and Evaluation System for the field implementation work.
- Independent field assessments on audit and implementation system effectiveness, credibility and ethics.
- Working with IT to create a digital template to monitor effectiveness and performance of the field implementation.
- Managing effective customer feedback on credibility and ethical field implementation of the trustea code
- Continuously analyses the performance against the assessment and implementation system goals.
- Identifies bottlenecks and corrective actions required.
- Takes the necessary measures to ensure the corrections are implemented.
- Ensures that the Assurance System is set up to conform to global best standards in line with ISEAL codes and continuous improvement guidelines thereof.
- Imparts training on the code to the certification body auditors.
- Maintains the digital Audit framework to ensure satisfactory internal and external delivery of the online portal.




- Closely work with IT function on all digital tools of the organisation related to Assurance and Implementation
- Independent field assessments on audit system effectiveness, credibility and ethics.
- Keeps abreast of the latest legal requirements as applicable to the scope of the code and ensures compliance of the requirements.
- Evaluation of performance of audit agencies and audit personnel
- Carries out periodic reviews of the trustea code requirements in line with latest developments and ensure the process of changes to the code as per organisation policy.
- Reports on Assurance and Implementation system as per KPIs
- Ensures impartiality is maintained in the assurance and implementation system operation.
- Provides regular status reports of the verification program performance analysis
- Liaises with the Certification Bodies and verified/to be verified entities to ensure seamless onboarding and verification.
- Ensures effective and credible Monitoring and Evaluation and Learning (MEL)System for trustea code.
- Independent field assessments on audit system effectiveness, credibility and ethics
- Corrective and preventive actions on all areas of identified improvement in the Assurance system.
- Manage the ISEAL Alliance accreditation process Lead auditor qualification and field audit experience in ISO standards or sustainability systems in assessing system compliance.

📌 System Assurance & Implementation - Manager (Kolkata)
🏢 Trustea Sustainable Tea Foundation
📍 Kolkata