Accountability:

* Monitor and manage assigned client accounts for pre-insurance inspection activities.

* Track daily business flow and ensure timely follow-ups on pending cases.

* Prepare and share daily MIS reports with clients and internal stakeholders.

* Address client queries promptly through emails and phone calls.

Maintain regular communication with clients to provide status updates and ensure satisfaction.

* Coordinate with internal teams to ensure timely completion of inspections and reporting.

* Ensure data accuracy and completeness in all reports and communications.

* Identify and escalate issues impacting operations or timelines.

Competencies:

* Strong client management and communication skills





* Ability to handle multiple clients and tasks simultaneously

* Valuable follow-up and coordination skills

* Proficiency in MIS reporting and MS Office tools

* Attention to detail and problem-solving mindset

Experience:

* 1-3 years of experience in operations, coordination, or client servicing roles

* Educational qualification: Diploma/bachelor's in mechanical engineering or graduates with relevant experience also considered

* Proven experience managing multi-state operations, client relationships, and large field teams.

📌 Operations Executive (Kolkata)
🏢 Mahindra First Choice
📍 Kolkata