JobSummary

Candidate should be energetic, and guestoriented individuals to join our team asBell Desk Associates. The role involves providing a warm welcome and assistingguests with their luggage and transportation needs, ensuring a smooth andmemorable arrival and departure experience. The ideal candidate is reliable,courteous, and committed to delivering excellent hospitality service.

KeyResponsibilities

- Greet guests upon arrival and departure; assist with handling, loading, and unloading luggage safely and efficiently.
- Escort guests to their rooms; inform them of hotel facilities, services, and amenities in a friendly and helpful manner.
- Assist guests with transportation arrangements (taxi, shuttle, valet) and coordinate with Front Office / Valet / Concierge as required.
- Store and retrieve guest luggage as needed, maintaining accuracy of luggage logs and security of stored items.
- Respond promptly to guest requests for directions, local recommendations, and any assistance required while in transit through the lobby areas.
- Maintain cleanliness and orderliness of bell service areas (lobby, entrance, bell desk) and ensure bell carts and luggage trolleys are well maintained .

SkillsAttributes





- Good verbal communication skills in English; knowledge of the local language is an advantage.
- Pleasant, professional presence with solid interpersonal skills and a helpful attitude.
- Ability to remain calm under pressure and work efficiently during peak times.
- Good physical stamina; able to lift, carry or maneuver luggage and items safely.
- Reliability, punctuality, trustworthiness, and flexibility to work varied shift timings including weekends and holidays.

QualificationCriteria

- Education: Graduation/ 12th grade + Hospitality/Travel / Flight / Airport / Tourism certification or diploma.
- Age: Below 25 years with a Graduation Degree

18-22 yearswith Certification/Diploma

- Prior experience in hotels, airport operations, or guest services is preferred but not mandatory.

EmploymentDetails

- Industry: Hotels
- Department: Front Office
- Employment Type: Full Time
- Reports to: Front Office Manager

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Lobby Attendant (Mumbai)
🏢 East India Hotels (EIH)
📍 Mumbai