Role & responsibilities
A Venue Manager will be responsible to -
- Ensure all incoming customer leads are connected with through the calling app(Avg 50+ customer call on daily basis) and lead conversion / sales maximisation to achieve sales target and drive profitability along with other business metrics, as communicated.
- Revenue management to ensure revenue flow through healthy customer and owner relationships and execution of effective marketing solutions, as launched time to time
- Ensure target achievement through revenue generation & collection effectively split across venues and products/packages tagged to them
- To ensure smooth operations at the venue through stakeholder management (both internal and external)
- Supervise and ensure smooth execution of events for an excellent customer experience
- Signing authority for entering into contracts with customers for sales bookings on behalf of company
- Vendor optimization identification and negotiation of vendor rates for signing and approving contracts as per guidance from the central team
Preferred candidate profile
- At least one year of work experience in B2C/inside sales
- Prior experience in hotel / events / hospitality sectors preferred, but not mandatory
- Fluency in English and respective local language
- Willingness to travel to assigned venues (travel reimbursement will be applicable)
- Candidate should have their own smartphone (Android version 7 or above with call recording facility) to run calling app (phone reimbursement applicable)
- Candidate should have their own Windows 10 laptop (device allowance will be provided every month)
- Candidate should preferably have their own conveyance (two wheeler)
- Willing to work 6 days / week (weekends working, week-off on Monday
📌 Venue Manager (Mumbai)
🏢 OYO
📍 Mumbai