We are looking for a skilled Quality Team Leader to join our team at TELEPERFORMANCE GLOBAL BUSINESS PRIVATE LIMITED, with 2-7 years of experience in the field.

Roles and Responsibility

- Lead and manage a team of quality professionals to ensure high-quality service delivery.
- Develop and implement quality control processes to meet customer requirements.
- Conduct regular audits and reviews to identify areas for improvement.
- Collaborate with cross-functional teams to resolve quality-related issues.
- Analyze data and metrics to measure quality performance and identify trends.
- Implement corrective actions to address quality concerns and improve overall quality.

Job Requirements

- Proven experience as a Quality Team Leader or similar role.
- Strong knowledge of quality management principles and practices.
- Excellent leadership and communication skills.
- Ability to analyze data and make informed decisions.
- Experience with quality control processes and procedures.
- Robust problem-solving and conflict resolution skills.

📌 Quality Team Leader (Mumbai)
🏢 TP
📍 Mumbai