Qualification : Graduation Must be completed

- The information desk is the sole point of information, enquiries and communicating any changes of telephone numbers to the hospital.
- Deliver excellent customer service, at all times
- Assist in keeping the hospital reception area clean and tidy, at all times
- Deal with all enquiries in a professional and courteous manner, in person, on the telephone
- Administer all admission, discharges procedures and surgeries.
- Keep up to date with current promotions and hospital pricing, to provide information to customers, on request
- Fulfill all reasonable requests from patient , patient relative & visitor to ensure their comfort, satisfaction and safety
- Report any maintenance issues immediately to line manager, including all furniture, fittings and equipment
- Be responsible for evacuation, in cases of emergency,



acting as first point of contact for guests and the emergency services
- Maintain personal knowledge by completing in-house training and workbooks
- Be involved and contribute at team meetings
- Taking all OPD appointments round the clock.
- Allotting the rooms to the consultants as planned
- Preparing the room readiness before every current OPD
- Greet visitors and patients and determine their needs
- Schedule patients for consultation
- Guide patients to the respective consultants
- Arrange for escort of patient to room or ward station.
- Co-ordinates with other departments (Billing, H/K, OPD, Pathology, Radiology)
- Handle grievances
- Knowledge of all the corporate/Insured/Overseas/TPA and any other up comings services.

📌 Urgent Opening For Front Desk Executive (Mumbai)
🏢 Gleneagles Healthcare
📍 Mumbai