06 Aug
|
Mahendra Brothers
|
Mumbai
06 Aug
Mahendra Brothers
Mumbai
Job Description Client Coordination & MIS Executive
Job Summary: The Client Coordination & MIS Executive will be responsible for maintaining effective communication with clients, coordinating day-to-day operational activities, preparing MIS reports, and ensuring timely delivery of accurate information. The ideal candidate should possess robust English communication skills and proficiency in Microsoft Excel.
Key Responsibilities:
- Act as the primary point of contact for clients regarding operational updates and service requests.
- Build and maintain strong client relationships through timely and professional communication.
- Coordinate with internal departments to ensure prompt resolution of client queries and issues.
- Follow up with clients for pending information, documentation, and approvals.
- Ensure high levels of client satisfaction by providing timely updates and support.
- Prepare daily, weekly, and monthly MIS reports with accuracy and within defined timelines.
- Maintain client records, reports, and operational documentation.
- Draft professional emails correspondence in English.
- Conduct client interactions with confidence and professionalism.
Required Skills:
- Excellent verbal and written communication skills in English.
- Strong proficiency in Microsoft Excel (VLOOKUP, Pivot Tables, Formulas)
- Good knowledge of Microsoft Office (Word, Excel)
- Strong problem-solving abilities.
- Excellent coordination and interpersonal skills.
📌 Client Coordination & MIS (Mumbai)
🏢 Mahendra Brothers
📍 Mumbai