Responsibilities:

- Robust handson experience working with the Zoho Suite, with primary expertise in Zoho Creator and Zoho CRM.
- Responsible for endtoend implementation of Zoho Creator and Zoho CRM, including solution design, configuration, customization, and deployment.
- Ability to design and develop custom applications in Zoho Creator, including forms, workflows, Deluge scripting, reports, pages, and integrations.
- Experience configuring Zoho CRM modules, automation rules, validation rules, blueprints, workflows, custom functions, and CRM extensions.
- Skilled in integrating Zoho Creator and Zoho CRM with other Zoho apps and thirdparty systems using APIs, webhooks, and integration tools.
- Capable of preparing and maintaining design specifications, process flows, architecture diagrams, and configuration documentation for Creator and CRM implementations.
- Ability to gather and understand client business requirements and proactively recommend bestfit Creator/CRM solutions.
- Strong knowledge of Deluge scripting (mandatory) for custom functions, decision logic, automation, and integrations.




- Experience in configuring roles, profiles, permissions, and access policies across Creator and CRM environments.
- Working knowledge of Zoho Analytics for building dashboards and reports related to CRM and Creator data (preferred).
- Good understanding of Excel, data imports/exports, and data mapping between Zoho products and external systems.
- Exposure to Agile methodologies, strong analytical skills, critical thinking, and the ability to deliver scalable solutions aligned with business needs.
- Consulting or clientfacing background preferred, with the ability to communicate effectively with stakeholders.
- Zoho certifications in Creator or CRM will be an added advantage.

Mandatory skill sets:

Hands on experience of implementation, customization and integration of Zoho Suite of products such as:

1. Creator
2. CRM
3. Analytics

Preferred skill sets:

Hands on experience on other Zoho products and native integrations on Zoho products

📌 Zoho Developer (Mumbai)
🏢 PwC India
📍 Mumbai