Role & responsibilities

- Conduct telephone-based medical verification (TMER) as per prescribed scripts, underwriting norms, and guidelines.
- Accurately capture and document medical and personal information obtained from proposers.
- Identify discrepancies, risk indicators, or non-disclosures during TMER interactions.
- Ensure compliance with all process, quality, and regulatory requirements.
- Perform analysis of health insurance proposals within assigned underwriting authority limits.
- Generate appropriate underwriting requirements based on medical risk assessment and guidelines.
- Maintain defined turnaround times (TAT) and productivity standards.
- Participate in quality audits and implement corrective actions as required

Preferred candidate profile

- Graduate in any medical field (e.g., BAMS, BHMS, BUMS, BDS, B.Sc Nursing, Allied Health Sciences, or equivalent).
- Proficient with Languages mainly Hindi + English and any 1 native language (Marathi/Gujarati/etc

📌 Deputy Manager - Telecalling (Mumbai)
🏢 TATA AIG General Insurance Company
📍 Mumbai