Its fun to work in a company where people truly BELIEVE in what theyre doing!

Were committed to bringing passion and customer focus to the business.

ABOUT THE ROLE

Avid is seeking an Ecommerce and Salesforce Platform Developer to join our Enterprise Technology team as Service cloud expert with CPQ exposure. We are looking for a self-motivated expert to own and advance our Salesforce Platform. This individual will design, build, and support Salesforce Service cloud solution, Billing/CPQ systems with keen focus on Case Management, Omnichannel, Enhanced Chatbot

WHAT YOU CAN DELIVER

Responsibilities:

- Configure and customize Salesforce platform features: Service Console, Omni-Channel, Case Management, and Knowledge Base

- Design and implement Salesforce solutions for:

- CPQ, Billing, Orders, Invoices, and digital subscription lifecycle

- Product catalogs, pricing, bundling, renewals, upgrades, and cancellations

- Build and manage recurring billing models (monthly, annual, usage-based)

- Develop and maintain Salesforce components using:

- Apex, Lightning Web Components (LWC), Flows, and validations

- Design and manage integrations with:

- ERP systems (NetSuite, RevPro)

- eCommerce platforms, payment gateways, and middleware (Workato)

- REST/SOAP APIs

- Lead order processing, asset creation, and license provisioning flows

- Collaborate with Sales, Finance, Marketing, eCommerce,



Product, and Support teams

- Provide technical guidance to developers and support release management using CI/CD

- Monitor billing jobs, renewals, and system performance to ensure data accuracy and scalability

- Maintain technical documentation and solution designs

Qualifications:

- Bachelor s degree in Computer Science or equivalent experience

- 8+ years of Salesforce development experience, that include 5+ years of hands-on experience with Service cloud and 2+ years on Salesforce Billing, CPQ, and Order Management

- Solid skills in:

- Apex, LWC, JavaScript, SOQL/SOSL

- Salesforce Billing, CPQ, product architecture, and pricing

- Experience with:

- Sales Cloud, Service Cloud, and Marketing Cloud

- ERP integrations (NetSuite, RevPro)

- Payment gateways and middleware tools (Workato)

- Solid understanding of Salesforce governor limits and best practices

- Strong communication and problem-solving skills

- Experience with digital licensing platforms is a plus

- Ability to work in the EST (AMER/New York) time zone

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Ecommerce and Salesforce Platform Developer (Mumbai)
🏢 AVID
📍 Mumbai