Customer Relationship Manager (Mumbai)

Customer Relationship Manager (Mumbai)

06 Aug
|
AVA Infotech
|
Mumbai

06 Aug

AVA Infotech

Mumbai

Role & responsibilities

Key Responsibilities

- Meet prospective customers through company-generated appointments and qualified leads.
- Understand customer requirements and recommend the most suitable Club Mahindra holiday membership plans.
- Deliver engaging sales presentations and product demonstrations.
- Build and maintain long-term customer relationships.
- Follow up with prospects and convert leads into successful sales.
- Achieve monthly sales and revenue targets.
- Maintain accurate customer records in the CRM system.
- Coordinate with internal teams to ensure a smooth customer onboarding experience.
- Provide excellent customer service throughout the sales process.

Preferred candidate profile

- 25 years of experience in Sales, Banking, Insurance, Hospitality, Real Estate, Retail, Travel, or Customer Relationship Management.
- Robust communication, negotiation, and interpersonal skills.
- Basic computer knowledge and familiarity with CRM tools.

📌 Customer Relationship Manager (Mumbai)
🏢 AVA Infotech
📍 Mumbai

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