Role and Responsibilities:

- Integrate, improve and own the performance management framework as a capability system including role-linked expectations, calibration logic, and review discipline
- Build and maintain a competency dictionary and translate competencies into role scorecards and career paths for critical roles
- Design and drive the L&D; calendar including vertical-specific training, manager programmes, and blended learning interventions
- Lead a structured manager effectiveness agenda diagnostics, training, feedback quality, and expectation-setting
- Build differentiated development programmes for specific employee cohorts (analysts, consultants, high-potential, early-tenure)
- Partner with business teams, HRBPs, TA, and business leaders to ensure alignment between performance, learning, and employee experience
- Support implementation discipline through project planning, stakeholder tracking, and crossfunctional follow-through

Key Metrics (KPIs)

- Performance Management: BSC/appraisal completion rate, calibration session adherence, manager coaching conversation cadence
- Competency & Career Architecture:



% of critical roles with completed competency mapping and role scorecards within agreed timeline
- Learning & Development: L&D; calendar adherence, training participation rate by vertical/cohort, learning completion rate, post-training effectiveness score
- Manager Effectiveness: Manager diagnostic coverage, programme participation rate, pre/post capability improvement score
- Cohort Programs: Programme NPS by cohort (analysts, consultants, high-potential), growth track enrolment rate
- Cross-functional execution: Project milestone adherence, stakeholder satisfaction on program delivery

Required Competencies

• Competency framework design and role architecture

- Performance management systems and calibration processes
- Learning journey (design, execution) and career path design
- Manager capability building and facilitation
- Program management ability to translate strategy into structured execution
- Stakeholder management across multiple business teams
- Analytical mindset with comfort using data to inform people interventions

To read more about us: https://www.greatplacetowork.in/

📌 Sr Consultant Performance, Learning & Organisation Development (Mumbai)
🏢 Great Place To Work
📍 Mumbai