PROFILE SNAPSHOT

Role: The role focuses on providing survivor-centred counselling, crisis intervention, providing technical support to facility-based counsellors, building the capacity of frontline health workers, coordinating survivor-centred care, and ensuring effective case management through collaboration with healthcare providers, public systems, and community-based services. The Consultant Counsellor promotes integrated, trauma-informed, and rights-based interventions to improve access to quality support services for survivors. Educational Requirement: MSW with a Diploma in Counselling preferable. Experience: Minimum 3-5 years of experience in counselling and case management, preferably in the areas of violence against women and children (VAWC), gender-based violence (GBV), mental health, or psychosocial support. Location: This role requires to coordinate and strengthen the VAWC component in health system and public system across MBMC and VVCMC. Reports to: Program Director

- Work closely with facility-based/system counsellors to integrate VAWC counselling within routine health services through regular handholding and joint case work.
- Collaborate with healthcare providers (HCPs) and extended services to ensure comprehensive care and referrals.
- Escalate and discuss crisis and complex cases with senior team members, while supporting counsellors.
- Support and co-facilitate training of ASHAs and ANMs on case identification and management.
- Ensure ASHAs effectively deliver secondary interventions and follow-up support.
- Conduct monthly meetings and capacity-building sessions with ASHAs,



actively involving them in case management and follow-ups.
- Build ASHAs capacity on VAWC response and basic (barefoot) counselling skills.
- Develop joint, individualized care plans with system counsellors based on survivor needs.
- Plan and conduct community visits, home visits, and follow-ups, independently and in coordination.
- Establish and strengthen referral networks with services such as de-addiction centres, skill-building agencies, One Stop Centres, NGOs, and community stakeholders.
- Facilitate convergence with public systems to ensure access to comprehensive support services.
- Document case updates and support counsellors to document cases.
- Support coordinator to conduct regular feedback meetings with system counsellors and public system.
- Conduct regular follow-ups of existing cases, ensuring progress against mutually agreed goals with service providers.
- Support system counsellors in providing psychoeducation and individual counselling, enabling survivors to understand their situation, build coping mechanisms, and improve well-being.
- Conduct joint risk assessments for violence and suicide, and develop immediate and long-term safety plans.
- Facilitate joint family counselling sessions and joint meetings to support recovery,



including medication management when required.
- Act as a liaison between survivors and families, ensuring effective communication, sensitization, and ethical practice.
- Demonstrate empathetic, compassionate, and survivor-centred approach; maintain high level of integrity, professionalism, and ethical practice. Ability to maintain confidentiality and handle sensitive information with discretion. Solid commitment to community development, gender equality, and safeguarding principles. Resilient, adaptable, and able to work effectively in challenging community settings.

BEHAVIOURAL COMPETENCIES:

- Experience working with public health systems, government institutions, or community-based programmes.
- Demonstrated ability to coordinate with multiple stakeholders, including healthcare providers, government departments, NGOs, and community-based organizations.
- Experience in conducting training, mentoring, and capacity-building programmes for frontline workers, volunteers, and service providers.
- Experience in crisis intervention, risk assessment, safety planning, and survivor-centred case management.
- Strong documentation, reporting, and case record management skills with attention to accuracy and confidentiality.
- Excellent communication, facilitation, interpersonal skills.

Disclaimer : This job posting has been aggregated from external source. Role detailscontentand availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Consultant Counsellor (Mumbai)
🏢 Society for Nutrition Education & Health Action
📍 Mumbai