Roles & Responsibilities:

- Serve as a mentor and trusted advisor to potential learners, guiding them in their career journeys.
- Provide personalised counselling to prospective students, helping them map their career paths and demonstrating how upGrad can be a catalyst for their skilled growth.
- Meet weekly enrollment, revenue, and collection targets.
- Articulate the uniqueness and effectiveness of upGrad's online learning model.
- Manage the complete sales closing lifecycle for assigned leads, which includes making phone calls, delivering product demonstrations, closing sales, and maintaining post-sales relationships.
- Keep a comprehensive database of all interactions with leads and provide regular updates.

Shift Timings:

- US Region: 8 PM - 5 AM
- Please note: The above timings are subject to change based on business requirements

What We're Looking For:

- Exceptional communication (both written and verbal) and interpersonal skills.
- Proven experience in international sales, with a preference for EdTech sales.
- Strong understanding of the cultural nuances and buying behaviours of students from across the globe
- High-achieving sales performers with a documented track record of success.




- Active listeners and trustworthy individuals capable of building rapport with potential learners.
- A patient and empathetic approach to handling diverse situations.
- A disciplined mindset for funnel building, feedback tracking, task prioritisation, and consistently exceeding targets and deadlines.
- A sales-oriented mindset to effectively communicate upGrad's offerings and achieve revenue objectives.
- A passion for always delivering exceptional customer service.
- Basic proficiency in MS Office Suite (Outlook, Word, Excel) is preferred.

Eligibility:

- A bachelors degree in any field; a degree in Business, Marketing, or Education is preferred.
- 1-10 years of experience in international sales, preferably in the EdTech sector.
- Proven track record of achieving sales targets and driving revenue growth.
- Familiarity with CRM tools and sales tracking software is an advantage.
- Ability to work effectively in a fast-paced environment and adapt to changing priorities.
- Strong work ethics and a proactive attitude toward achieving results.

📌 Inside Sales Manager - EdTech Sales (Mumbai)
🏢 The Job Shop
📍 Mumbai