- Collaborate with the client servicing team to understand client goals, requirements, and preferences.
- Assist in the development and execution of social media strategies to meet client objectives.
- Schedule and publish social media posts using appropriate tools and platforms. • Monitor social media channels for comments, messages, and mentions, and respond promptly while maintaining the brand's voice and tone.
- Conduct research on industry trends, competitor activities, and emerging social media platforms to provide insights and recommendations to the team. •
- Compile and analyse social media performance metrics, preparing regular reports for clients to showcase campaign effectiveness.
- Collaborate with the creative team to develop visual assets, such as graphics, videos, and infographics, that resonate with the target audience.
- Attend client meetings and contribute insights and ideas to enhance social media strategies.