- 1.Minimum 3 years of experience in Industrial Automation Sales.
- 2. Diploma candidates ( DME/ DEE
- 3. Valuable communication (verbal/written).
- 4. Attend AMC, CAMC, and breakdown calls, and complete the task within the timeframe.
- 5. Closure of all the complaints alongwith the detailed service report.
- 6. Generate enquiries for spares, service and VAP products.
- 7. Coordinate with the team to identify and proper resolution of the call.
- 8. Commissioning of new chiller
- 9. Achieve spare target and service business
- 10. Payment follow up to get our dues
- 11. Training to customers and operators
- 12. Arranging suitable vendors, contractor for chiller erection, shut down job , if required
- 13. Proper handing over of sites, enquiries for value added products
- 14. Technical support/ solutions to the customers and bulid the good rappo with the team
- 15. Increase customer satisfaction level to get the future business
- 16. Collection of C- forms, TDS and other certificates as and when required.
- 17. More work involves troubleshooting, installation and commissioning of chillers & not operation and maintenance.