Key Result Areas

Supporting Actions

Undertake relationship management with channel partners

- Establish and maintain solid relationships with channel partners.
- Provide regular training and support to enhance their product knowledge and selling skills.
- Monitor partner performance, provide feedback, and implement performance improvement plans when necessary.

Setup Business tracking process with channel partners

- Create and share regular MIS tracking updates
- Tracking partner wise lead flows on daily basis

Manage Call centre funnel for channel partners

- Manage Call centre team to ensure inbound / outbound calls are being handled with maximum efficiency
- Resolve customer queries and concerns on timely basis

Collaborate with internal teams and build on product knowledge





- Collaborate with internal teams to resolve customer issues and improve processes
- Should have some knowledge of Policy and product to manage the role

Undertake Cross selling

- Identify opportunities for crossselling additional VAS and insurance products and services to Udyog Plus customers.
- Implement crossselling strategies and campaigns to increase customer engagement and drive revenue growth.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Relationship Manager - SCF (Mumbai)
🏢 Aditya Birla Insulators
📍 Mumbai