The Role

Your role is solution-owner role + Individual Contributor combining deep hands-on Elastic Stack expertise with regular, senior-level client interaction translating technical observability capability into business outcomes from delivery perspective.

Join Kyndryl and gain the trust, autonomy and teamwork to help define what comes next for us, our customers and global industries as a whole.

Own architecture and design of the Unified Observability solution on the Elastic Stack cluster topology (master / data / ingest / coordinating node sizing), shard strategy, hot-warm-cold tiering, ILM policies and composable index templates deployed via ECK/Docker on Kubernetes OR on-premise private cloud, spanning DC, DR and Near-DR sites.

Lead end-to-end Business/Transaction Journey design define start-to-end touchpoints and stitch asynchronous events into single transaction views (using transforms/EQL sequence queries) for journeys spanning CBS (Finacle/Flexcube), UPI, IMPS, NEFT, RTGS, AEPS, Internet/Mobile Banking and Account Opening, pinpointing exact technical and business decline points.

Own capacity planning, licensing, and hardware/infrastructure sizing (VM/CPU/RAM/heap, storage IOPS, network, load balancers) for FSO deployment across UAT, DC and DR; tune JVM heap, GC and circuit breakers for cluster stability at scale.

Define and govern AIOps correlation logic (ML anomaly-detection jobs, Watcher/Kibana Alerting rules), alert tuning/suppression strategy, and bi-directional ITSM integration (auto-ticketing via webhook/connector).

Implement APM/OpenTelemetry instrumentation strategy across the Banks Java, .NET and Node-based CBS/ESB/mobile-banking workloads, including distributed tracing and service-map correlation.





Define RBAC, role mappings, and per-hop TLS/mTLS security architecture (Beats Logstash, Logstash ES, ES transport, Kibana ES, Fleet) in line with banking IS audit requirements.

Lead preparation of architecture and technical design documents, SOPs, capacity/sizing sheets, and RFP/SOW-linked technical submissions strong written documentation skills are a must.

Drive onboarding of current applications and payment switches (NPCI interfaces UPI/IMPS/AEPS) into the platform, including dependency mapping, Fleet policy rollout, and end-to-end validation.

Own the integration architecture that pipes data from Logstash/Beats/custom adaptors into Elasticsearch from the Banks existing network monitoring tools (NetScout, Motadata, Entuity, Cisco NDI/v-Manage for SD-WAN), storage/virtualization platforms (VROPs, vCentre, SAN/NAS), the incumbent APM tool (HEAL), and SIEM/security platforms (LogRhythm SIEM, Imperva DAM, AD/PIM) via SNMP traps, syslog forwarding, REST/API connectors, or custom Logstash input plugins where native integration isnt available.

Mentor Leads and L1/L2/L3 resources, foster a culture of ownership and continuous improvement, and contribute to presales/solutioning for adjacent observability opportunities.

Who You Are

You re good at what you do and possess the required experience to prove it. However,



equally as important you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused someone who prioritizes customer success in their work. And finally, you re open and borderless naturally inclusive in how you work with others.

Required skills and experience

- Design cross-domain correlation logic (Elastic ML jobs, transforms, EQL sequences) that ties network-layer anomalies bandwidth breaches, packet loss, latency/jitter spikes, link flaps back to the specific application/transaction journey impacted, so RCA pinpoints whether a slow IMPS/UPI transaction is a network, infra, or application-code issue.
- Lead end-to-end Business/Transaction Journey design define start-to-end touchpoints and stitch asynchronous events into single transaction views (using transforms/EQL sequence queries) for journeys spanning CBS (Finacle/Flexcube), UPI, IMPS, NEFT, RTGS, AEPS, Internet/Mobile Banking and Account Opening, pinpointing exact technical and business decline points.
- Mandatory: Banking/BFSI domain experience exposure to CBS (Finacle/Flexcube), ESB (TIBCO BWCE/WSO2), and payment rails (UPI/IMPS/NEFT/RTGS/AEPS).
- Strong hands-on expertise across Elasticsearch, Logstash (grok/dissect pipelines), Kibana, Beats/Elastic Agent, APM Server, Fleet, and ELSER/GenAI integrations; working knowledge of Painless scripting, runtime fields, and ESQL/EQL.

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Senior Lead Elastic Observability Solutions (Mumbai)
🏢 Kyndryl
📍 Mumbai