Job Title:Program Manager

Location:Mumbai

Department:Program Management Office (PMO)

Position Summary:

We are seeking a highly motivated and detail-oriented Program Manager to support the planning, execution, and governance of enterprise-wide programs and projects. The ideal candidate should have hands-on experience working within Agile and Scrum environments, a solid understanding of Azure DevOps and Jira, and the ability to coordinate with cross-functional teams to ensure successful delivery of strategic initiatives.

This role is ideal for an emerging project or program management professional looking to grow within a dynamic and fast-paced enterprise setting.

Key Responsibilities:

Program & Project Coordination

- Support the planning, execution, tracking, and reporting of enterprise programs and initiatives.
- Assist Program Managers in managing project schedules, milestones, risks, dependencies, and deliverables.
- Coordinate across business, technology, and vendor teams to ensure alignment and timely execution.
- Facilitate project governance activities and maintain project documentation.

Agile Delivery Management

- Support Agile teams in the adoption and execution of Scrum and Agile best practices.
- Participate in Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives.
- Monitor sprint progress and track delivery metrics.
- Assist in backlog refinement and prioritization activities.

Azure DevOps & Jira Administration

- Maintain project boards, work items, epics, features, stories, and tasks in Azure DevOps and Jira.
- Generate and distribute project dashboards and progress reports.
- Ensure accurate tracking of project status, dependencies, issues, and risks.
- Support workflow configuration and process improvements within project management tools.

Stakeholder Management





- Prepare status updates, presentations, and executive summaries.
- Facilitate communication between stakeholders, project teams, and leadership.
- Escalate risks and issues appropriately while recommending mitigation actions.

Reporting & Governance

- Track key program metrics and KPIs.
- Assist in preparing governance materials for steering committees and leadership reviews.
- Support ongoing process improvement initiatives within the PMO.

Required Qualifications:

- Bachelor's degree in business administration, Information Technology, Engineering, or a related field.
- 2-6 years of experience in Program Management, Project Management, PMO, Agile Delivery, or related roles.
- Working knowledge of Agile methodologies, including Scrum and Kanban.
- Hands-on experience using Azure DevOps and Jira for project tracking and delivery management.
- Understanding of project management principles, lifecycle management, and governance frameworks.
- Experience coordinating multiple workstreams and stakeholders.

Preferred Qualifications:

- Scrum Master certification (CSM, PSM, or equivalent).
- Agile certification (SAFe, PMI-ACP, or equivalent).
- CAPM, PMP, or Project Management certification preferred.
- Experience supporting enterprise-scale technology transformation programs.
- Familiarity with Microsoft Project, Power BI, Confluence, and Microsoft Office Suite.

Key Skills & Competencies

Technical Skills

- Agile & Scrum Methodologies
- Azure DevOps
- Jira
- Project Planning & Tracking
- Reporting & Dashboard Creation

Soft Skills

- Strong communication and presentation skills
- Excellent organizational and multitasking abilities
- Critical thinking and problem-solving capability
- Attention to detail
- Team collaboration and relationship management

Ability to work in a fast-paced enterprise environment

📌 Program Manager (Mumbai)
🏢 Kotak Mahindra Bank
📍 Mumbai