Its fun to work in a company where people truly BELIEVE in what theyre doing!

Job Responsibilities:

- Map customer business objectives to Microsoft s consumption milestones, establishing transparent success plans and governance frameworks.
- Monitor, analyze, and maximize active usage of Azure Data & AI workloads, systematically unblocking technical or operational barriers to consumption.
- Identify white-space opportunities within existing customer environments to position advanced Microsoft Fabric capacities, premium Copilot integrations, and advanced Azure AI services.
- Proactively track customer health metrics, conduct regular Quarterly Business Reviews (QBRs), and execute strategies for at-risk deployments.
- Help partners and enterprise clients quantify and showcase the return on investment (ROI) achieved through their implemented AI and data modernization workloads.




- Collaborate with technical and commercial teams to ensure high renewal rates while building predictable pipelines for portfolio expansion.

Core Focus:

- Deep understanding of capacity optimization, workload monitoring, and consumption metrics specific to Microsoft Fabric (OneLake, Lakehouse, Power BI capacities).
- Familiarity with user adoption tracking, consumption patterns, and extension scenarios for Microsoft Copilot Studio and Azure OpenAI workloads.
- Expertise in Azure cost management, resource utilization analytics, and optimizing cloud spend to drive healthy, scalable platform growth.

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Customer Success Manager (Mumbai)
🏢 INGRAM MICRO PLATFORM TECHNOLOGY INDIA
📍 Mumbai