Role & responsibilities
You will handle customer queries via chat for a food delivery / e-commerce platform (US customers).
Handle queries related to orders, delivery, refunds.
Provide quick and accurate responses on chat.
Maintain valuable communication and customer satisfaction.
Shift timing 6 pm to 7 am any 9 hrs.
5 day working 2 rotational off.
Preferred candidate profile
Any Graduate / Undergraduate
Good English communication (written)
Typing speed: 30 WPM+
Basic computer knowledge
HR Details.
Shraddha Mishra
[email protected]
(phone hidden)
Ramesh Pal
[email protected]
(phone hidden)
📌 Walk-in || Customer Support Representative (Mumbai)
🏢 ISON XPERIENCES
📍 Mumbai