The Job:

The Sales Engineer will be at the frontline of growth, driving business in Oil & Gas, Specialty

Chemicals, Pharma, and Food industries.

This role is about being the customers trusted partner building strong relationships, uncovering

untapped opportunities, and guiding decisions to position our solutions as the preferred, high-value

choice

You will connect plant floors with boardrooms, translating day-to-day operational challenges into

long-term strategic wins, while ensuring smooth execution with internal teams.

Key Responsibilities:

Opportunity Creation & Growth

- Build deep relationships with plant teams, procurement, and senior management across accounts.
- Identify unspoken needs and pain points by asking the right questions and mapping customer processes.
- Develop and implement account penetration strategies to expand share of wallet.
- Collaborate with application engineers to design tailored, value-based solutions.
- Position the company as a strategic partner, not just a vendor.

Sales Ownership:

- Understand customer buying journeys and navigate decision hierarchies.
- Engage with influencers and champions to create pull-through demand.
- Resolve techno-commercial queries and lead negotiations to close deals.
- Ensure each opportunity is won on value, not just price.

Customer Success & Retention:





- Support order execution by closely coordinating with internal operations.
- Proactively address issues during delivery, installation, or maintenance.
- Provide technical training to customer teams to build loyalty and trust.
- Ensure smooth payment realization and long-term satisfaction.

Account Planning & Insights

- Build structured account growth plans with transparent targets and timelines.
- Track opportunities, competitor activities, and emerging customer needs.
- Provide actionable insights to management for strategic decision-making.

Competencies:

- Connect: Builds rapport quickly, establishes trust, and engages effectively with stakeholders at all levels.
- High Energy: Thrives in the field, with frequent customer visits and proactive engagement.
- Customer Focus: Understands client operations and ROI drivers to deliver meaningful solutions.
- Strategic Influence: Shapes decisions across multiple layers of the customer organization.
- Solution Mindset: Sells outcomes and value, not just products.
- Commercial Acumen: Balances client needs with margins and growth objectives.
- Collaboration: Works seamlessly with application, service, and execution teams.
- Execution Discipline: Plans well, acts fast, and follows through relentlessly.

Learning Agility: Learns quickly from the field, adapting to evolving customer needs

📌 Technical Sales Engineer (Mumbai)
🏢 Madhav Fluid Solutons
📍 Mumbai