- Drive business growth by onboarding new customers and increasing order frequency from existing customers.

- Coordinate the timely distribution of sample books to agents and retailers in collaboration with the concerned teams.

- Manage customer orders through the App and coordinate with warehouse, dispatch and billing teams for timely execution.

- Build and maintain robust relationships with customers, retailers, and agents while collecting regular product and market feedback.

- Maintain accurate records of customer visits, bookings, follow-ups, order status, and sales reports.

- Support Sales Heads and field agents in promoting products, especially in underperforming territories.

- Encourage customers to use the App for order placement and provide necessary assistance for smooth adoption.

- Monitor market trends, customer requirements, and competitor activities, and share insights with management.

- Resolve customer concerns promptly by coordinating with relevant internal departments.

- Achieve assigned business targets while maintaining high standards of customer service. .

📌 Merchandiser (Mumbai)
🏢 Rishab World
📍 Mumbai