Role - Functional Payments Business Analyst for ISO 200022
Experience required- 7 to 11 Years
Domain - ISO 20022/Payments domain experience
Job Location - PAN India
In this role you will
Articulates or translates complex information in explicit meaningful and structured way to suit audience
Often acts as an expert across multiple projects or programmes simultaneously owning capability and guiding the teams on their requirements gathering design change or implementation approach May conduct one off business research and analysis tasks related to programme or project scope
Be responsible for implementation management including planning controlling and reporting on implementation of the change product
Identify potential risks to service or performance and deals with them proactively effectively manages review processes to identify quality issues early
Use systemic thinking and creativity in devising solution options by anticipating the issues risks and act to mitigate handle any unforeseen roadblocks swiftly and effectively
Bring structure and order to undefined problems and or large scale problems making them easier to address and evaluate relative costs benefits and obstacles of potential solutions before implementing
Be responsible for change planning and audience analysis through to designing and delivering change interventions eg communications training support organisation alignment and tracking and taking actions on change readiness adoption and feedback Evaluates relative costs benefits and obstacles of potential solutions before implementing
Requirements:
To be successful in this role you should meet the following requirements
7 to 11 years of experience in business analysis and most recent experience preferably in the banking and financial domain
Strong business analysis requirements gathering and design thinking skills with a mix of business operations and technology focused projects
Agile expertise requirement life cycle management and traceability experience in digital transformation projects in a global banks consulting firm financial industry
Strong understanding of Real Time and ACH Payments
Strong hold on ISO2022 and ISO8583 Message format
Strong Experience in domestic Cross Border Payments Mobile Web Browser Payments Wallets experience in handling Customer facing changes in Digital channels
Adapt and adhere to the HSBCs ways of working and collaborate with array of stakeholders effectively and inclusively and liaison with cross functional team for programme execution
Experience in Change management and Change Adoption processes Plan and implement change intervention to enable smooth transition and embed changes and transition to business as usual from requirements gathering communications through to training the final user
Effective communication interpersonal and negotiating skills
Knowledge of MS Office and business analysis tools and techniques knowledge of JIRA and Confluence tools
Create required artefacts and to expected standard eg Behavior Driven Development BDD in user stories end to end flow diagrams with touchpoints Confluence documentation for requirements traceability
Demonstrate Leadership support coaching and development for Analysts
Lead planning analysis activity with optimal use of resources to help define and track metrics and KPIs for the product
Promote the Scaled delivery approach for multimarket implementation and use of customer product and operational procedural insights to optimise experience and propositions.
The following additional skills would be advantageous:
Certified Business Analysis Professional CBAP If not held you would be expected to work towards the qualification