Location: Dadar, Mumbai
Experience: 1+ Years
Joining: Immediate to 30 Days
Salary: Up to 2.40 LPA (CTC)
Education: Any Graduate with Diploma in IATA
Open Positions: 2
Job Summary
We are looking for a Consultant Ticketing with experience in domestic and international travel ticketing. The ideal candidate should have hands-on experience with the Galileo Reservation System and be capable of delivering excellent customer service while handling reservations, ticketing, hotel bookings, and travel-related queries.
Key Responsibilities
- Handle domestic and international air ticket bookings.
- Manage flight reservations using the Galileo Reservation System.
- Assist customers with reservations, ticketing, hotel bookings, and car rental services.
- Provide accurate travel information, routing, fare options, and travel solutions.
- Ensure compliance with company travel policies and internal processes.
- Process ticket issuance, reissuance, cancellations, refunds, and amendments.
- Maintain high standards of customer service and timely query resolution.
- Ensure timely billing of tickets and refunds within the defined TAT.
- Coordinate with airlines, hotels, and other travel partners as required.
- Maintain accuracy in bookings and documentation.
Required Skills
- Experience in the Galileo Reservation System is mandatory.
- Knowledge of domestic and international ticketing.
- Good communication skills (both verbal and written).
- Solid customer service and problem-solving abilities.
- Ability to work within defined turnaround times (TAT).
- Good knowledge of airfare, routing, and travel policies.
- Attention to detail and accuracy in ticketing operations.
- Eligibility
- Any Graduate.
- Diploma in IATA is mandatory.
- Minimum 1 year of experience in travel ticketing/reservations.