Senior Process Trainer Sales @ Navi MumbaiRole: Senior Process TrainerJob Location: VashiExperience: 5 Years to 8 YearsKey Responsibilities:

- Deliver engaging sessions on communication, persuasion, customer handling, conflict resolution, and other interpersonal skills crucial for sales success.
- Ensure trainees gain in-depth knowledge of products/services, USPs, competitive positioning, and benefits to articulate value effectively to customers.
- Train new and existing employees on the end-to-end sales process, CRM usage, compliance protocols, and company-specific procedures.
- Monitor and guide employees during live calls or sales scenarios, providing real-time feedback to bridge the gap between theory and execution.
- Conduct focused training sessions on call structure, pitch delivery, objection handling, listening skills, and closure techniques for both inbound and outbound calls.
- Work closely with sales managers to identify skill gaps and develop customized training interventions.
- Track training effectiveness through assessments, feedback,



and performance metrics. Regularly update stakeholders on progress and improvement areas.

Qualifications:
- Bachelor s degree in any discipline (Training certification is a plus)
- 36 years of experience as a Sales Trainer or similar role
- Proven experience in conducting classroom, virtual, and on-the-floor training session
- Solid knowledge of sales techniques and call center dynamics
- Excellent communication, presentation, and interpersonal skills
- Proficiency in MS Office and basic training tools (PPT, LMS, etc.)

Key Skills: Process TrainingFunctional Area: Training & DevelopmentRole: process trainingAvailable Vacancy: 1Office Location: Vashi

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Senior Process Trainer - Sales (Navi Mumbai)
🏢 FANM Property Services
📍 Navi Mumbai