- Develop and implement effective housekeeping training programs for hotel staff to ensure high standards of cleanliness and hygiene.
- Conduct regular inspections to monitor the quality of cleaning services and provide feedback to improve performance.
- Collaborate with other departments (e.g., front desk, maintenance) to resolve issues related to room availability, guest complaints, or equipment malfunctions.
- Provide ongoing coaching and support to housekeeping staff to enhance their skills and knowledge.
Job Requirements :
- 6-8 years of experience in housekeeping management or a related field.
- Solid understanding of SOP development and implementation.
- Excellent communication skills for effective training delivery.
- Ability to work independently with minimal supervision.