06 Aug
|
NowIntern
|
Mumbai
Role & responsibilities
- Handle inbound and outbound customer calls professionally.
- Resolve customer queries, complaints, and service requests.
- Provide accurate information about products and services.
- Deliver excellent customer service and ensure customer satisfaction.
- Troubleshoot basic customer issues and provide appropriate solutions.
- Please escalate unresolved issues to the appropriate team when needed.
- Maintain accurate records of customer interactions in the CRM/system.
- Follow company policies, quality standards, and process guidelines.
- Meet daily productivity, quality, and performance targets.
- Build positive relationships with customers through effective communication.
📌 Customer Support Executive ( Voice process) (Mumbai)
🏢 NowIntern
📍 Mumbai