We're Hiring ! Soft Skills Trainer (Domestic)

Location: Bhayandar

Working Days: 6 days working | 1 week-off

Shift: Day Shift

CTC: Up to 6.00 LPA

Roles & Responsibilities:

- Conduct training programs covering soft skills, communication, customer service and sales.
- Facilitate onboarding and refresher training for Customer Support and Sales associates.
- Deliver sessions on voice and accent, business communication, customer handling and sales conversations.
- Improve verbal and written communication skills across the team.
- Train agents on grammar, pronunciation, articulation, tone, pace and skilled language.
- Enhance email, chat and call handling etiquette.
- Develop skills in empathy, active listening, rapport building and problem resolution.




- Improve customer experience and satisfaction scores.
- Design and update training modules, facilitator guides, assessments and role-play activities.
- Create customer service and sales-focused learning interventions.

Critical competencies:

- Verbal & Written Communication Skills
- Presentation & Facilitation Skills
- Business English Proficiency
- Voice & Accent Neutralization, Active Listening

Interested candidates may contact directly or share their resume to:

HR Riya

Contact: +91 (phone hidden)

Email: [email protected]

📌 Soft Skills Trainer - Bhayandar (Mumbai)
🏢 TP
📍 Mumbai