Profile: Technical Support Engineer (Voice) - Civil Engineer

Process: Voice Process

Roles & Responsibilities:

- Provide technical support to customers through voice calls.
- Troubleshoot and resolve technical issues related to construction and waterproofing.
- Guide customers on current and repair construction solutions.
- Coordinate with project managers, contractors, and other stakeholders.
- Document customer interactions and ensure timely issue resolution.

Eligibility Criteria:

- Degree / Diploma in Civil Engineering.
- Minimum 1 year of experience in new and repair construction (Waterproofing mandatory).
- Excellent communication and customer-handling skills.
- Immediate joiners or candidates with a notice period of up to 15 days.

Language:

- Fluency in at least one regional language (Kannada, Malayalam, Telugu, Bengali, or Odia) along with good English communication.

Work Schedule:

- Day Shift
- 1 Rotational Week Off

Salary:

- Up to 40,000 take-home per month (based on experience and last drawn salary).

Apply Now,

Contact For More Details / Information

HR Aditi - (phone hidden)

📌 Technical Support Engineer - Customer Service / Upto 40K @Malad (Mumbai)
🏢 Credicus Business Services
📍 Mumbai