Profile- Bpo Telecaller - inbound & Outbound Process

Fresher / Experience Both Can apply

Salary: 15,000 to 18,000 In hand

Roles and Responsibilities

- Handle customer calls, emails, and chats to resolve their queries and concerns.
- Provide excellent customer service by listening actively, empathizing with customers' issues, and offering solutions promptly.
- Maintain accurate records of all interactions with customers using CRM software.
- Collaborate with team members to achieve sales targets and improve overall performance metrics.
- Stay updated on product knowledge and company policies to provide informed support.

Desired Candidate Profile

- 0-3 years of experience in BPO voice process (inbound/outbound calling).
- Robust communication skills in Marathi & Hindi languages.
- Ability to work on rotational shifts including weekends and holidays.
- Basic computer literacy for data entry purposes.
- High school diploma or equivalent required; graduation preferred.

Required Candidate profile

Qualification - 12th Pass/ Any graduate
Male & Female both can apply
Day shift

Apply Now,

For More Detail / Information (Call / WhatsApp)

Contact: HR Shubham- (phone hidden)

📌 Mass Hiring :: Bpo Telecaller / Marathi & Hindi / 12th pass Fresher (Mumbai)
🏢 Credicus Business Services
📍 Mumbai