Role & responsibilities

• Financial Excellence: Delivering Annual Plans Budget compliance, augmented margins

- Risk & Commercials: Risk evaluations and mitigation plans review and ensure remain in 2% deviation rate. Audit management and improvement plan zero repeated audit findings. Minimum new business margins 8%. Tax compliance
- Revenue Growth: Increase in revenue generated by the Operating Co 30% YOY for first three years
- Market Share Growth: Measures the percentage of the total market captured by the business unit. Growth here indicates the business unit is taking customers away from competitors. Transform the business from manpower driven approach to R.E.M.S output specification approach. 70% of revenue growth should fall under R.E.M.S business.
- Operational Excellence: Contract governance, statutory & technical compliances. Operational Efficiency
- Customer Satisfaction: Client engagement, contract deliverables, meeting 100% contract score cards and no penalties
- People & Team Leadership: Employee engagement 5% deviation from the scheduled meetings. Training and development,



10% progressions. Monthly attrition less than 2.5%.
- Conduct market research, analyse competitive landscape, and provide recommendations for enhancing our solutions portfolio.
- Provide guidance and mentorship to the team, enabling their professional growth and development.

Preferred candidate profile

• Bachelors degree. A master's degree is a plus.

• Solid understanding of the market dynamics, services, and commercial real estate trends.

• Demonstrated track record of driving business growth, meeting revenue targets, and cultivating client relationships.

• Exceptional communication, negotiation, and presentation skills.

• Strategic mindset with the ability to analyse market trends, identify opportunities, and develop effective strategies.

• Non-Negotiable Experience in business development or sales within the commercial real estate industry- Operations, Maintenance, Consultancy & Advisory (9+ years).

📌 Regional Operations Manager (Noida)
🏢 ListenLights
📍 Noida