- Manage and nurture relationships with key enterprise customers.
- Ensure high customer satisfaction and long-term retention.
- Drive contract renewals and reduce customer churn.
- Identify upselling and cross-selling opportunities.
- Conduct regular business reviews with clients.
- Collaborate with internal teams to resolve customer issues.
- Meet customer success and revenue targets.
📌 Key Account Manager (KAM) (Mumbai)
🏢 EROS
📍 Mumbai
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