Role & responsibilities

- Managing relationships with existing clients and serving as the point of contact for all account management matters.
- Providing excellent customer service, ensuring service delivery aligns with client expectations and contract terms.
- Driving sales initiatives by developing strategies to meet or exceed sales targets.
- Negotiating contracts, pricing, and recent deliverables with clients.
- Overseeing account financials, including maintaining account status reports, forecasting, and ensuring accurate billing.
- Collaborating with internal teams such as marketing, finance, and operations to support client needs and optimize solutions.
- Leading and mentoring sales teams, providing training and guidance to achieve sales goals.
- Identifying new business opportunities within existing accounts and through prospecting new clients.
- Preparing and presenting business proposals, sales presentations, and progress reports to clients and senior management.





Preferred candidate profile

- Proven experience in account management and sales within IT services or related consulting industries.
- Strong knowledge of IT infrastructure, software, and consulting services.
- Excellent communication, negotiation, and interpersonal skills.
- Ability to manage multiple accounts and projects simultaneously with attention to detail.
- Proficiency with CRM software and sales analytics tools.
- Leadership capabilities to manage and develop sales teams.
- Strong business acumen to align sales strategies with organizational goals.

Additional Traits

- Strategic thinking to address client needs and industry trends.
- Result-driven approach with a focus on meeting sales quotas.
- Capability to handle escalated client issues effectively.

📌 Business Development Manager (Mumbai Suburban)
🏢 Intcom
📍 Mumbai Suburban