Job Role: Customer Support Executive (TIRA – Cosmetics Process)
Job Responsibilities:
- Handle end-to-end customer queries through the assigned support channels.
- Resolve customer concerns efficiently while maintaining high service standards.
- Ensure complete ownership of customer issues until closure.
- Provide accurate information and deliver an excellent customer experience.
- Meet quality, productivity, and process compliance targets.
Eligibility Criteria:
- Versant Level 6 is mandatory.
- Minimum 6 months of experience in E-Commerce or Customer Care.
- Solid communication, ownership, and problem-solving skills.
- Immediate joiners preferred.
Compensation:
- CTC: 3.0 LPA
- In-Hand Salary: 24,000 per month
Work Schedule:
- Shift Timing: 9:00 AM to 7:00 PM (9-hour shift)
- Working Days: 6 days a week
- Weekly Off: Rotational
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For more details or to schedule an interview, contact:
HR Sayali
Mobile: (phone hidden)
📌 Customer Experience Executive - TIRA Cosmetics || Voice Process (Thane)
🏢 Credicus Business Services
📍 Thane
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